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This Privacy Policy governs the access and use of the Website and the Online Store is the "Website" and the "Online Store" of exhibition and distribution of products via the Internet, which is managed and maintained by the Greek company under the name "KLEIO ZOULOVITS IKE", based in Athens (Perikleous no. 10 ), in Greece (Tax Identification Number: 801137145 / Athens Tax Office / GEM No. 149951801000) (hereinafter the "Company").


Any natural person who visits the pages of the site or makes use of the services for the sake of brevity herein is referred to as the "Personal Data Subject" or "Subject".


The management and protection of your personal data is governed by the terms of this notice and the relevant provisions of both Greek and EU and international law regarding the protection of the individual from the processing of personal data, as well as the Decisions of the Data Protection Authority. Personal Character. Any possible future change of the above regulatory framework will be the subject of this.


This Privacy Policy is intended to inform you of the Company's policy regarding your personal data, which you provide to us, so that you know the purpose of their processing by us, the category of recipients, and the procedures you can follow to exercise your legal rights.


This Policy is an integral part of the General Terms of Use and the General Terms of Transactions of and a whole with them. The Company, in its capacity as Responsible for data processing, may from time to time modify its Terms and Policies, either in whole or in part, at its sole discretion. Any modification herein will take effect as soon as the modified Policy is posted on the Website. We therefore urge you to periodically verify its contents.


In any case, if you continue to use our website and its services and the services of our Online Store after modifications have been made in accordance with the above, you will be deemed to accept these modifications unconditionally. If you do not agree to the terms of this Policy, as amended, you must stop using our Website and our Online Store.


Your privacy as well as the security and protection of your personal data are very important for the Company. For this reason, we collect and manage your personal data with the utmost care, responsibly and adopt special measures to safeguard them safely. For detailed information on how the Company manages your personal data, we invite you to read the following Data Policy, where you will find all the basic information for the processing of your personal data by the Company in relation to your browsing on and with the use of the offered services.


We also urge you to read the "General Terms of Transaction", "Cookies Policy" and "General Terms of Use" of, which contain detailed information about the conditions regarding the services we provide. Some services may be subject to specific legal requirements and regulations. In these cases, we will make sure to provide you with all the information you may need each time.


The Company is not responsible in any case for the Terms of Protection and Management of Personal Data of other websites, to which you can probably connect through links (links) through this website.


For any clarification, question or legal requirement on your privacy and the processing of your personal data, you can contact us at any time by sending a request to our Customer Service Department stating the request as "confidential" via email to or by sending a written letter to the address of the Company's registered office.




Personal Data means any information that refers to the data subject, i.e., any information that refers to any natural person to whom the data refers and whose identity is known or can be verified. Such information, as defined by the Law and the relevant European provisions, are for example the name, address, date of birth and sex of the member, mobile phone number, e-mail address (email) as well as usage data, such as for example username, password and IP address.




For your simple browsing in our Online store, the Company does not ask you for any of your personal information. However, the Company, while you browse or use the services offered by, collects and processes browsing data through cookies that relate exclusively to your shopping habits.


The categories of personal data that the Company collects and processes during your visit / browsing of the Website and Online Store are the following:


  1. a) we collect the necessary Personal Data, which according to the Law and the General Terms of Use, are deemed necessary in order to complete, execute and send your order. Among them, for example, are the Name and Surname, the Email Address, the Contact Telephone (landline and mobile), the Product Delivery Address (street, city, postal code, country), the Payment Address of the order, the Date Birth, Gender and Payment Details such as Credit / Debit Card Mask, Privilege Card Details etc. and the Type of Document you want to issue (Receipt or Invoice). In case you request the issuance of an Invoice, you will be asked for details of your company such as the Company Name, Tax Identification Number, Tax Office, Activity, Headquarters and Contact Phones (landline and mobile).


  1. b) we collect your Electronic Address (email) during your registration in the service of our Newsletters, in order to send you newsletters about the Company,, its products / services and any offers.


  1. c) if you select the corresponding box during your registration as a member, with your consent, we collect your Email Address and mobile phone, in order to send you Newsletters and text messages (SMS) for the Company,, its products / services, any offers, etc. Your email address will remain in the database for as long as we continue to use the services or until you explicitly request deletion from the list. You can do this using the unsubscribe links contained in any of the email newsletters we send you. As long as your email address remains in the database you will receive periodic email updates from us.


  1. d) we collect and process the Personal Data, such as your Name, Surname, Email, Telephone and Password of your Order, which you provide to us when you contact our Customer Service, in order to ensure the possibility of contacting you, with in order to provide assistance regarding your current orders as well as your information about new products / services. In addition, we may use and process your personal data, provided you have given us your consent to inform you when a product is available again. If you choose to contact us using the contact form on the "Contact" page, none of the data you provide will be stored on this Website or transferred / processed by any of the third-party data processors specified in Section 2.5. Instead, the data will be sorted into an email just for you to reply to.


  1. e) we collect your Name and Surname, your Electronic Address (e-mail), Personal Password (Password), Gender and Date of Birth when you register as a member at and open an Account, so that to complete your purchases from our online store. During your telephone orders we collect Personal Data information such as Name, Surname, Shipping Address, Your Email Address, your Contact Telephone and whatever according to the Law is deemed necessary to complete, execute and send your order.
  2. f) in case you provide personal data of third parties (such as Name, Surname, Address, Telephone) to (e.g. cases of buying gifts for a Third Party), will protect the Personal Third Party Data in accordance with this Privacy Policy. If you provide us with personal data of third parties, you confirm that you have informed that third party of the purposes and manner in which we should process his personal data.




The personal data that you declare during your visit / browsing in the pages and services of the website of, are intended and processed exclusively for the following purposes:


- for the completion and execution of the purchase contract of the products offered by Upon completion of your purchase, you will be asked for the necessary Personal Data that will ensure the execution of the contract, such as payment, the necessary checks against fraud (in cases of payment by credit / debit card), debiting, sending product and return management,


- for the offer of services of, through your registration on the Website and the use of services intended only for Registered Users / Members. The registration on the Website is possible through the entry of specific Personal Information, necessary for the verification of the Identity of the Underlying Personal Data and the evolution of the offered services to the registered users. For this purpose, the Company may collect, in relation to each service and its characteristics, the necessary Personal Data for the development of the service requested by the Personal Data Subject,


- for sending newsletters of the Company and, for commercial communication about our products and services, so that you are informed about the innovations, the new arrivals, the exclusive products, and the offers,


- for communication between us, and the management of your requests through the Customer Service Department,


- to improve the services provided. Always with your consent, we may use your contact information in the context of conducting market research and general surveys to find satisfaction, in order to improve our services and the relationship with our users.


- for reasons of statistical surveys and analyzes with data in general form in order to understand the way in which users interact and use the Website, improving our products and services.


- to show you ads and content on social media platforms.


In the above cases, the processing of your Personal Data is considered legal as it is intended to execute a contract between us or to provide a specific service that you requested.


This information may not be used by any third party without complying with the applicable provisions.



The Company processes your personal data throughout the validity of the respective contract and after its termination or expiration in any way for as long as defined by the applicable legal framework.


In particular, your personal data processed by the Company must be kept throughout the period required by the purpose of the processing for which they are processed and / or the applicable legal framework.


At the end of this period, the data are kept in accordance with the applicable institutional framework for the period provided by the termination of the business relationship or for as long as is required to defend the rights of the Company before a Court or other competent Authority.




Your Personal Data is processed by the Company that has the status of Personal Data Processor.


For organizational and operational requirements related to the provision of products and services by, the Company may transmit your personal information to its representatives and / or subcontractors in order to support, promote and execute your business relationship with it, but always under conditions that fully ensure that your personal information is not subject to any illegal processing, i.e. other than the purpose of the transmission in accordance with the above.


The Company reserves the right for the above purposes to transmit your Personal Data:


- to the Courier companies with which it cooperates, as mentioned in the General Terms of Use, in order to ensure the shipment to you of the products you have selected from the Online Store,


- to credit card providers for the processing of the payment on behalf, in order to ensure the shipment to you of the products you have selected from the Online Store,


- to third parties, natural or legal persons, who may provide on behalf of the Company the promotion and marketing services of both the Company and its products or services, social media,


- or to our third-party partners who provide technical services, such as hospitality and technical support services.


All partners, agents and / or subcontractors have been evaluated and selected by the Company for their proven reliability and capability and all comply with the legislation set out in the above paragraphs. In case some of them are based in countries that do not belong to the European Union, the transfer of your Personal Data is carried out with the guarantees provided by Law.


The Company and will not make available for sale or otherwise transmit or publish personal data of the Subjects of its website to third parties, except the above mentioned, without the consent of the Subject, with the exception of the application of relevant legal dictates and to the Competent Authorities only. The data kept in the file may be disclosed to the Competent Judicial, Police and other Administrative Authorities upon their legal request and in accordance with the applicable legal provisions. In addition, in case of legal order, service order or official preliminary examination, and the Company reserve the right to make the relevant data available to the respective service.



By conducting any of your transactions and using any Service on, in accordance with the General Terms of Use of you declare that you are over 18 years of age and you accept and consent to this Privacy Policy and in particular:


2.6.1. Register as a Member - Create an Account


When you register as a member, if you enter your Personal Data in the Member Account, you agree that will use this data for all necessary uses in order to successfully complete the transaction between you.


2.6.2. Checkout


When completing your order, if you enter your Personal Data, then you consent that will use this data for all necessary uses in order to successfully complete the transaction between you. In addition, you agree that will use this data for possible refunds to you in case you exercise the Right of Withdrawal in accordance with the provisions of the General Terms of Use and the Law.


2.6.3. Marketing and Advertising Actions


By subscribing to the newsletter and text messaging service (SMS) at you agree that will process and use your personal data for advertising activities, such as e.g. sending an email with general information or advertising character (newsletters) regarding the Company, its products and services. If you wish, will waive the use of your Personal Data for advertising purposes, provided, however, that you request or follow the deletion procedures from the list of registered members who receive the newsletters. You can, at any time, send a relevant email to or configure the Newsletter Sending Function accordingly in your Member Account or unsubscribe from them following the procedures defined in each type of email newsletter or text message you receive from U.S. The Company is required by law to report to the Personal Data Protection Authority any unlawful breach of the Website's Personal Database or any third-party data processing database to any and all relevant persons and authorities within 72 hours of the breach if it is obvious that personal data stored in an identifiable format has been compromised.


2.6.4. Processing regarding fraudulent acts


By completing a transaction on you agree that in case of existence of reasonable data and if required by the specific occasion, will have the right to collect, process and use all data, which are necessary for the disclosure, such as and the cessation of offers created with fraudulent purpose as well as the data of any other illegal or unconventional use of


In addition, the Company is required by law to report to the Personal Data Protection Authority any unlawful breach of the Website's Personal Database or any third-party data processing database to any and all relevant persons and authorities within 72 hours of the breach if any. it is obvious that the personal data stored in an unrecognizable form has been violated.


2.6.5. Transfer to Legal Services in case or in the absence of a Legal Order


As the transfer of data is not permitted by law, you consent to the transfer of your personal data to law enforcement and supervisory authorities for the necessary protection against risks to state and public security as well as for the prosecution of criminal acts.



The transfer of Personal Data between the Website and your browser is done with encryption and is delivered via HTTPS.


Your data is stored on our servers in a secure location.




The provision of your Personal Data is a contractual obligation. You retain your free will and choice as to whether you will disclose your Personal Data to us or not, but in the absence of the required data, it will not be possible to conclude or execute your Sales Agreement and your requests from our Company.


In case of conclusion of a Contract for the sale of products by, the processing of the data of the Subject will be carried out with the sole purpose that the Company can fulfill its legal obligations and can be in accordance with the tax provisions and the applicable legislation to which it is subject.


You are free to decide whether to enter into a Sales Agreement with us and whether or not to disclose your details. If, however, you enter into a Sales Agreement, your Personal Data will be necessary and will be processed for the fulfillment of these legal obligations to which the Company is subject.


The Company performs the following processing of personal data only in the case in which the Personal Data Subject has given its explicit consent:


- conducting marketing, polls and market research,


- analysis of browsing and consumption habits in the environment through the use of the Profile of the Underlying Personal Data, with the sole purpose of creating a better shopping experience and personalizing it on our website.


Providing your Personal Data for such activities is entirely optional. You are free to provide or not your Personal Data for this purpose, but without them the Company will not be able to perform marketing and advertising actions, polls and market research or analysis of your habits.


After verifying your identity, as Subjects of Personal Data you have the following rights:


Right to information


The COMPANY must inform you about the processing in which it submits your data, such as what data it processes, for what purpose, for how long it keeps it, using clear and simple wording.


Right of access


You have the right to receive confirmation from the COMPANY as to whether or not the personal data concerning you are being processed and, if that is the case, you have the right to access this data.


Right of correction


You have the right to request from the COMPANY the correction of any inaccurate personal data and the completion of any incomplete data.


Right to delete


You have the right to request from the COMPANY the deletion of personal data, which can be satisfied if certain conditions are met.


Right to restrict processing


You have the right to secure from the COMPANY the restriction of the processing, if specific conditions are met.


Right of objection


You have the right to object, at any time, to the processing of personal data concerning you. The COMPANY in this case should stop the processing, unless it demonstrates compelling and legal reasons that prevail over your interests, rights and freedoms as a data subject or to establish, exercise or support legal claims.


Right to human intervention in a decision through an automated procedure


You have the right to request from the COMPANY not to submit, if applicable, to a decision-making process based solely on automated processing, including profile training, which produces legal results that affect or significantly affect you in a similar way.


Right to portability


You have the right to request from the COMPANY to receive your personal data, which you have provided in a structured, commonly used and machine-readable format, or to transfer the COMPANY to another provider.


For your further facilitation regarding the exercise of your relevant rights, the COMPANY takes care of the development of internal procedures in order to respond in a timely and efficient manner to your relevant requests.


At any time, you reserve the right to be informed or to object to the further processing of your data in accordance with the applicable legislation for the Protection of Personal Data. For this purpose, your request should be addressed in writing to the Company and either by sending the relevant e-mail to or by phone to the Customer Service Department by calling 210 3227694 daily from 9 a.m. until 9 p.m. and on Saturday from 9 a.m. until 5 p.m. (except holidays).


If you believe that your Personal Data has been illegally held, you can submit an application to one of the Supervisory Authorities responsible for complying with the Privacy Policy.


We respond to your requests free of charge without delay, and in any case within (1) one month from the time we receive your request. However, if your Request is complex or there is a large number of your Requests, we will inform you within the month if we need to receive an extension of another (2) two months within which we will respond to you. If your Requests are manifestly unfounded or excessive, in particular due to their recurring nature, the Company may impose a reasonable fee, taking into account the administrative costs of providing the information or performing the requested action, or refusing to follow up on the Request.


This text may be modified over time, so we urge you to periodically verify its contents.




The processing of the Personal Data of the users / Customers of is done by the Company, which also uses a Personal Data Protection Officer, based in the EU and is subject to the terms of the Regulation (EU) 2016/679 General Regulation of Personal Protection Data, and the European and Greek regulations for the processing of Greek personal data and audits of the competent Greek Audit Authority.


EU General Data Protection Regulation 2018 (GDPR)


Last update 16/11/2021